Privacy Policy
Last Updated: 5th August 2025
This Privacy Policy describes how Pulse Media Group Ltd T/A Spark (“we,” “us,” or “our”) collects, uses, and shares your information when you use our website at https://sparkyourhealth.co.uk/ and our mobile application, “Spark” (collectively, the “Service”).
We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several different types of information for various purposes to provide and improve our Service to you.
A. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
Usage Data (as described below)
B. Usage Data
We may also collect information that your device sends whenever you use our Service. This may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, and other diagnostic data.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent, and address technical issues
To send you news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
3. Data Sharing and Disclosure
We will not sell your Personal Data to third parties. We may, however, share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations.
5.Your Rights and Data Deletion
You have the right to access, update, and request the deletion of your Personal Data.
If you wish to request the deletion of your data, please contact us at info@sparkyourhealth.co.uk. We will respond to your request within a reasonable timeframe. Please be aware that some data may be retained for a limited period to fulfil legal and regulatory obligations.
6.Children’s Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
7.Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@sparkyourhealth.co.uk
- By visiting this page on our website: https://sparkyourhealth.co.uk/#contact-us
